Brown's Towing & Repair, Inc.

Josh was amazing today our driveway is completely ice and he figured out a way to get our car out of this mess!!!! Highly recommend Brown's Towing!!! Thanks so much for your help today Josh and Brown's Towing company is Awesome 😎

I utilized Brown's services though a family AAA membership. AAA's web portal and chat was excellent on the hand off to Brown's. The cold kills many things including my battery. I went though AAA who assigned the case to Brown's. Within 5 minutes I got a call from a dispatcher at Brown's. We had a short conversation to confirm the issue and the field tech Adrian(?) showed up about 30 minutes later. Adrian(?) jumped the car and after testing informed me the battery was on its last legs. He offered the cheap option first; run the car run for 45 minutes and get a start or 2 out of it. I would have to replace the battery soon after. He also offered to replace the battery on the spot. I chose the replacement. I consider $220 after tax an excellent price for an on the spot replacement. Web pri

We waited over five hours for this tow after calling to confirm ahead of time that it would not be an issue. We had already paid AAA for the service. We also specifically explained during our first phone call that we purchased the van in order to have it towed to another shop. The woman we spoke with was rude and dismissive from the start. After waiting five hours with no communication, my husband called back and was suddenly told we needed paperwork proving we didn’t owe the shop any money — despite the fact that we have never had any work done there. The owner had already moved the vehicle to the front of the property so it could be picked up. We even offered to have you speak directly with the owner to clear up any confusion. Instead of resolving the situation professionally, a man got

This review is actually about the browns towing in Pittsburgh so here goes. My van was stuck in a snow bank and had a flat tire at my residence. I called Brown's and in about 15 minutes they were pulling into the driveway. The driveway was covered with snow and ice so they had to bring a second truck to assist with the repair. Using both trucks they were able to get the van free from the snow bank and got the flat changed, plus before they left they pulled the van all the way to the end of the driveway so it was easy to drive it out to the street from there. This was all done after 11:00 p.m. and in single digit temperatures, I could not be more happy with the service, these guys are awesome!!

The drivers are terrible. They don’t pay attention. I had a browns towing pick up truck with the tailgate that says “slow down” “move over” merge in front of me on McKnight rd south bound, carelessly not paying attention that I was right next to him. Almost ripped my front end off my brand new car. I had to slam on my brakes and honk my horn. With zero care, he still continued to get into the lane. I was under the impression that being a responsible driver was a prerequisite for working for a towing company. But clearly I was foolish. If you want a great and reliable towing company, I HIGHLY recommend Harvey’s towing and auto repair, located on rt 65 in Baden. Harvey’s will never let you down, or drive reckless.