Budget Brakes

The whole experience was amazing. My appointment was at 12 and I was out the door by 12:57. They were quick, knowledgeable and you can’t beat their prices. 10/10 and I will definitely be coming here for all my breaks needs.

Took my vehicle for the "free quote". They wouldn't give me an idea of a quote but kept pushing the "free quote." When I elected not to do the service, they tried to charge me $43 for my "free quote." I challenged it, and they dropped the charge. This would have been fine, but they proceeded to fill out my name to receive insurances quotes. I received 5 calls after leaving their business. I know it was them, because they butchered my last name on the quotes and at the shop. I called BudgetBrakes back and asked if they have my number out. He seemed shocked I called back and said, "We don't do that sort of thing here." This could have all been avoided if there was a sign or something that stated the fee.

Solid shop. I’ve had bad experiences with a lot of places trying to take a “full swing” and recommending a ton of repairs on my older trucks. I just need them safe and running smooth. Gave me multiple options on what to do moving forward, and I ended up going with their recommendations. Got me in and out in a very reasonable time period 👍🏻

I love the Broadway location and the service manager, Devin Veysey is honest and got the job done. The workers were attentive to detail and were working hard the entire time I was there. The office was clean. I will continue to go to this location anytime I need my breaks done. I cannot say enough good things about this visit. They found a nail in my tire and rolled the tire to the Winston I could see it. I was heading out to Nashville for the weekend and thank goodness I was able to get my tire repaired before heading out. I dreaded going to have this done and it actually ended up being a great experience.

Very good customer service honest hard workers manager Rick great person I came in to check my car brakes nothing was wrong with it they didn’t lie or try to tax me anything we need more businesses like this