Budget Car Rental

Booked online and prepaid the rental. Picked up SUV at the Paine Field airport. The SUV wasn't vacuumed at all...with dog hair and paw marks on the floors. My husband spent an hour cleaning it because he was worried someonevin our group might get sick since we all have allergies. We took pictures upon pick up and took pictures when we returned the vehicle. Good thing my hubby thought of taking a video of him dropping off the keys in their drop box. Because three days later I get a charge of $100+ dollars on my credit card. I immediately called Budget and they claimed we didn't return the car until two days later. Noleen from customer service claims she will investigate and call me in two days. When I didn't get the call, I called again and got a different person and explained my story agai

Scheduled a reservation on line a week ago . I got the confirmation # and pick up location and time and day . I scheduled my move to so this and to get here and be told did I make it here ? Then I showed the number to the man at the counter to be told they don’t have a truck available to call buget they’re sorry . Waisted my day off and time and now have to take off work again and also have to move all around my schedule cause they sell moving truck to multiple people and don’t have a clue what’s going on ! Yet there’s so many trucks !

Wish I could review and give 0 stars! I rented a SUV something big enough for 8 people. Majority children, 2 adults lots of lounge. It was perfect ! Spacious, roomy, smooth ride, amazing storage size for amount of leg room. I rented this vehicle for 4 days. 12 hours after leaving Budget Rental Car SeaTac Airport the trunk flew open on the highway to never close again. We had to ride in the trunk to hold it closed to get to our destination. Once back to our location we had no bungees or rope to hold trunk close so I had to rip my shirt to bungee the trunk closed. I called numerous locations to see who had a big enough car to accommodate us. I was close by and there was nobody. We even drove to a different location to be told. They didn’t have anything big enough to Accommodate us. I

Do not rent here if you want quick, friendly service, clean, well-maintained vehicles, or predictable prices. Rented a cargo van that had the back door busted and doesn’t lock. Cab was filthy. Driver seat was broken. And waited nearly thirty minutes to return. Girl behind the counter had the audacity to ask me to pay for less than half a gallon of gas. And then when I told her all the issues with the truck she rudely told me that “it was a simple question” if I wanted her to charge me for the gas. No regard or comment on how awful my experience was. Glad my moving is done and I don’t have to deal with them again!

Disappointed my rental needed oil change, light came on first hour of trip. Also got charged extra 34.55 late charge when I returned it 35 minutes early with more gas than when I picked it up. Thankfully I took a picture of dash with time and date so I can try to be reimbursed..