Budget Car Rental

would not recommend this rental establishment there is to many in frederick very rude showed no empathy lack of hospitality rental office is a dark dungeon gave me a dirty car with no care when i spoke about it said that could rinse it off with a hose i needed a complete cleaning inside and out a hose rinse would leave water marks i took it to have it cleaned inside and out for my trip i had planned out of state. i guess its budget for a reason. i rent plenty of cars my first and last from you budget shame on you. i went through priceline got there insurance and he tells me there insurance isn’t any good to buy there’s which is double the amount i was not treated well at ALL

I have had a great experience renting a car with Budget at Frederick MD, they were able to accommodate my needs even last minute with no reservation, I got a good price and a good car to move around for a week. The staff is very professional and courteous all the time. I will definitely come back next time I need a car, and also I recommend this location. A+++++

Terrible service at this location. Miguel was very rude. Reserved a mid size car, they gave me a compact. The car was very dirty and had a bad smell. Returned the vehicle a few days early and they removed my weekly rate and charged me a higher daily rate.

They were so accommodating at this location. Friendly service. With so many other locations, that has not always been the case, but they were so awesome here. Would definitely rent from here again!

We were given a vehicle that was not well cleaned and made funny sounds from DC Budget, after finding out there was something hanging to the ground under the vehicle we took it to the nearest Budget for an exchange the next morning, enter the Frederick Budget, the customer service was phenomenal. The young man who helped us greeted us immediately, he was understanding and empathetic and did everything he could to help us get into another vehicle even though their inventory was low. I cannot thank him or this location enough for all of the help which restored a bit of this travelers faith in people after our less than stellar impression from the DC location the day before. Thank you!!!!!!