Budget Car Rental

First time renting from this location and pleasantly surprised. A nice little spot for car rentals right off SR16. I was able to reserve a day rental at about last minutes notice for a decent price. Very nice 2024 model SUV vehicle provided and very clean / well maintained. I went through Priceline which provided insurance for the rental but this place also offers their own insurance (which I did not know). Checked in online beforehand and actual check-in was super-fast! Returning the vehicle was just as easy. Very happy. Would recommend! Thanks again!

In June of 2021, when I arrived at this rental facility, there was a young boy who I would estimate to be 10 years old driving the cars. I was given an extremely dirty car. The car had food crumbs in the seat, cup holder and smelled of cigarettes. I asked for another car and the guy behind the desk yelled in the back to the young boy “Hey did you clean that car?” The boy responded “I tried”. The clerk tossed another key on the desk and told me to “go check that other one out”. I went outside and that car was also just as dirty. He then got even more rude and said “well here is the only other car I have” and tossed the keys on the counter. At that point, I was already running late. That car also smelled of cigarettes and had NOT been cleaned, but I was desperately trying to avoid being late

I rented a Ford Expedition to drive myself and friends to the St Augustine, FL a good 7 hour drive. After there, the check engine light came on, indicating low air in tire. (14 psi!) I took it to a highly rated Goodyear service station. They immediately notified me that all 4 tires were bald! I called Budget who told me to take it directly to the nearest Budget for a vehicle exchange. I exchanged for a Chrysler Pacifica (different category). When I got home & received my bill, I noticed I was charged $275 for a tank of gas on the Expedition. When I returned home, I called Budget, and got a nice service rep who escalated the issue. She issued a coupon for free 3 day future rental. 3 days later I received an email noting the gas charge had been removed. However, no adjustment made for the ch

I have rented from them several times and always have a great experience. The staff are friendly and professional and very helpful in accommodating my needs.

Called to rent a car for a few days , asked fir them to deliver because personal vehicle was down. We dont deliver . OK . No business then from me