Budget Car Rental

Overall my experience was good, I booked through Priceline, they don’t mention a deposit due on pickup and due to me being a first time renter at 26 I did not know rental cars had deposits, I was upset at first, but Chuck was patient and understanding with me since I have my main credit card at a $500 limit and had some pending charges there towards the limit that I couldn’t pay more on at the time, I was able to use my debit card instead, I just had to provide a bill with proof of address on it, and ended up using my T-Mobile bill for that. I loved the car I got, it was a 2025 Camry SE, it was a really nice experience to drive and the thing used pretty much no gas. Cost me $8 to fill up after my one day rental was over. It is convenient though that they take your payment for the rental ou

On 11/17/2025 at 11:50 am, I returned a car with no damage, verified by Manny during the walk around at drop off. The car was immediately taken to Jiffy Lube and had an oil change. The car was picked up and cashed out at 12:31 pm. This was verified by staff at the Jiffy Lube. At 2:17 pm, I received a call from Manny stating that he had just noticed damage to the vehicle while washing the windshield. Supposedly, there was a crack at eye level, driver's side, which was somehow unnoticed during the walk around, and both times he was in the car driving it to and from Jiffy Lube. Now, Budget is trying to collect $832 from me for the replacement of the windshield that I had nothing to do with breaking. I have rented from this location a number of times. Usually, the service is adequate f

I will stay away from this one. I rented a vehicle for 1 day on Saturday with return on Sunday. The guy that worked that day told me I should return to the airport which wasn't the option for me (seriously? budget confirmed my reservation but then trying to get me return it to another location?). I asked if they had a drop box for the keys, he said Yes. Returned on time clean and full of gas. I was charged for 2 days instead of one. If you can't end a reservation on Sunday, then you shouldn't be allowing such reservations! Another problem was with toll road charges. He said I should add the vehicle to my Kansas Turnpike account. I asked if I could do it after travel , he said yes. I tried to add it to my account as soon as I came back but it was impossible to do. Called Turnpike authority

I would not recommend this location based on my recent experience. I prepaid online for a Toyota Camry, but when I arrived to pick up the vehicle, the agent changed my return time by an hour (from noon to 11 a.m.), telling me it would “save me money” and that the extra day I paid for would be refunded when I returned the vehicle. That refund—$44.78—never happened. On top of that, I was given a Hyundai Kona instead of the Camry I reserved. These vehicles are not even remotely comparable in size, comfort, or fuel efficiency. The Kona got around 22–25 mpg for the entire trip, while a Camry gets up to 50 mpg. It also had far less space, both in the cabin and trunk. I didn’t have time to swap vehicles because we were already delayed at the counter—where the agent insisted on verifying my insur

I reserved a standard SUV 4x4 (jeep grand cherokee or something similar). When I picked up my reservation I was given a Hyundai Kona which was basically a car. I asked for a larger rental as that is what I reserved. I was told this was the only SUV they could offer. I asked if another location had a larger SUV that could accommodate the cargo I planned to take on vacation. She looked at the computer for about 10 seconds and stated no other lot had one bigger. I asked if we could get a discount as the vehicle was quite a bit smaller than reserved. We were told no. Had we had a stroller or wheelchair or more people than 3 going on the trip, we'd have not been able to take the necessary items. A simple call or email alerting me to the drastic change in vehicle would have given me