Burns Motors Service & Parts
McAllen, TX · Auto repair shop
- Address
- Burns Motors Service & Parts, 1300 US-83 Business, McAllen, TX 78501
- Phone
- (956) 630-7870
- Website
- www.burnsmotors.com/service-department/?utm_source=google&utm_medium=organic&utm_campaign=scgooglemybusiness
Burns Motors Service & Parts is an auto shop located in McAllen, TX. It is one of 454 auto shops listed in McAllen. Its 3.7-star rating is slightly below the McAllen city average of 4.3 stars. There are 2 photos associated with this location.
About Burns Motors Service & Parts
At Burns Motors Service & Parts department, you'll find a team of qualified service technicians standing by to help you with any of your service related needs. We service everything from oil changes, tire rotations, brake pads or transmission... More
Customer Reviews
Terrible service at the paint and body. They did such a lousy job that i plan on trading in the car. All they do is overcharging insurance companies. And push the car to the coustomer. Never will i return to this place. I don't even want to look at their new cars if this is how they do business.
Talked to Robert my salesperson, he made everything happen through the phone and no hassles, he had everything ready for me and only took about 30-40 minutes at the dealership, he also went through all the functions on my new dodge ram 1500, the finance person Noe was informative on the paperwork and made sure that we understood what was on the contract and explained it. They got me out of a terrible situation with GMC and will not get another GMC, will continue to stay with dodge and will make my future purchases with them.
We purchased our vehicle here with Alex Flores, he made the car buying experience fun & easy! Always looked out for our best interest and had knowledgeable insight. Will definitely be stopping by to buy another vehicle from Alex in the near future. Large car selection!
Great people at the servicing department, But work quality isn't good. They will be friendly and may appear to be helpful, but you will certainly not get what you paid for. One of those situations that I can't explain. But you do what feel like doing experiences might be different and business gets better and make changes. Mine wasn't the best, your might be good.
This is my fourth vehicle that I have purchased from Burns Motors, but I think it will be the last! I took my RAM truck in for service due to a loud grinding noise it was making, and even though it took all morning to get it looked at, they finally told us that the repair was nothing serious, that it was the control arm, and better yet, that it was covered under warranty. The only problem was that the mechanics were leaving at lunch, and therefore the wait time would be even longer, which is why we were given the option to come back the next day to have the repair done. An option we took without knowing that the next day they would come up with something totally different. According to them, the repair could no longer be under warranty because the truck had a slight dent (near to the part
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.