Butler Automotive

Quick, nice and helpful. I was in need of a new headlight several companies said they could but when I arrived they said it was a special headlight and they either couldn’t or it would be a week before they could. I was heading out of town that day and only Butler could get it done same day in a few hours . They definitely came through for me

A major incident in my front wheel almost coming off. Ended up being a 4-day repair job at Butler. They did an excellent job keeping me informed of the progress of the repair and at the same time they made reservation for me for hotel to stay over and provided courtesy car service when I needed it. They are very professional, very customer oriented in my car is running fine now after almost 600 miles after the repair

Excellent service experience! My vehicle suffered a fuel system failure necessitating a tow to the shop. The staff quickly diagnosed the issue and had the repair completed, as well as routine maintenance and tire replacement by the next day! The repair was prompt, accurate and very reasonable! All the staff were courteous and professional! I highly recommend Butler Automotive for any repair or maintenance needs!

I brought my 2019 Jeep Cherokee Trailhawk in for alignment diagnostics after a collision. I paid over $200 and left without the vehicle driving correctly. After reviewing OEM alignment requirements from a vin-matched factory technician repair manual, I believe key preparatory steps were not followed (tire pressures, load condition, fuel level, and crossmember adjustment procedure). The shop did correct a billing issue, which I appreciate, however, the diagnosis or alignment process was not thorough. I will be taking the vehicle to a Jeep dealership for an OEM alignment. I recommend against visiting this establishment.

My ABS light came on and before I had to travel 200 miles back home I wanted to see if it would be safe until I can get to my mechanic. He never told me the price for diagnostic and after three hours he said it could be the switch and that would be 700 and if the light still was on he said it would be something in the ABS system and that would cost a lot. For that great diagnostic advice they wanted 270$ When I called my mechanic LexTech of Atlanta they told me to bring it in and it would be 40$ to check it. I'm a fool for even thinking it would be a honest visit. Please y'all find somewhere else to go. (Lesson learned,if out of town trust no mechanic) especially Butler Automotive