Cable Dahmer Buick GMC of Independence

I am writing this review to document an extremely unprofessional and misleading experience with Cable Dahmer Buick GMC of Independence. I purchased a 2023 GMC Sierra 1500 AT4 for over $91,000. During the sale, the salesman, Frank, told me I was not allowed to use my grandfather’s legitimate GMC employee discount, despite my grandfather working over 40 years on the GMC production line and the benefit extending to family. I was pressured to pay full price under the claim that multiple buyers were “ready to buy.” Frank also advised me to purchase the truck personally and later transfer it to my roofing company, a process he suggested repeating for future business vehicles. That transaction alone took over six hours. Just over a year later, I returned and purchased two more vehicles: • 2024

By far the worst experience I have ever had from a dealership in my life… AVOID this dealership!!! First off, we had in writing the price we negotiated on paper and in a text message from our sales lady on my 2023 Tahoe. The day my husband and I came to sign paperwork the price was much more then we agreed on. I know you’re in Independence but your sales managers don’t have to act like it. So unprofessional and act like they don’t know what they are doing. Stupid us… We bought my husband a brand new 2026 Sierra truck which the check engine light came on after 1 week and had to tow it. Since it was within 30 days we let it go back. My Tahoe has now been in the shop for 30 days waiting on a part … horrible communication… no one knows anything or can give me answers. So I’m am paying on a car

Edit: unfortunately, I have to edit my review. We just purchased a GMC Terrain from here and William H was our sales rep. He was absolutely amazing and super down to earth. Aside from that, shortly after getting the vehicle home we noticed it was leaking something. We called and were told we would have it picked up first thing Friday morning and it should be an easy fix and we’d be good to go. It got picked up Friday..Friday evening rolls around and we still hadn’t heard anything, we called and get told we’re not sure who scheduled us on Friday but they don’t run diagnostics then and it will take longer and they’d need my vehicle until Monday. We were told if we wanted a loaner we’d have to pick it up early Saturday before they were all gone. Why was I not told this? Why did I have to call

Very painless buying experience. From my salesman Aaron to the finance manager everything went smoothly. No high pressure to buy anything I didn’t want and answered everything I questioned so I could understand it.

Thank you Cable Dahmer Buick GMC of independence for my recent perches!!! Of course the purchase would not have been possible with out the great help of Martin And Alex!! This is our second time working with Alex and all I can say is thank you so much for always making our dreams possible and helping us get approved and with low rates always ! as for Martin this was my first time working with him and he was great helped us from bringing cars that where not in his lot looking at about 6 cars always professional never made me fell pressure to pick a car just to sell he made sure it was something I felt good in and loved & with in my down payment budget than you so much to both of you hope to keep working with you in the future I will make sure to ask for you thank you ALEX & MARTIN !