Caliber Collision
Annapolis, MD · Auto body shop
- Address
- Caliber Collision, 185B Defense Hwy, Annapolis, MD 21401
- Phone
- (410) 266-8266
- Website
- www.caliber.com/find-a-location/annapolis
- Status
- Closed · Opens 7:30 AM Mon
Caliber Collision is an auto shop located in Annapolis, MD. It is one of 131 auto shops listed in Annapolis. Its 4.7-star rating is above the Annapolis city average of 4.4 stars. There are 10 photos associated with this location.
About Caliber Collision
Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back... More
Hours
| Friday | 7 AM–5 PM |
Customer Reviews
The repairs took longer than estimated but my car was its’ original beautiful self when finished. Thanks to Derek I was always informed on the status of the repairs. I highly recommend Caliber for any auto repairs needed.
This is the worst shop that I have ever dealt with. My car has been with this shop for over a month and I still do not have a timetable for when the work on my car will be completed. I have been told twice that it will be finished soon to find out that they do not have the correct parts. I have also had to contact the shop multiple times because my case manager does not communicate pertinent information with me. The best member of this business is the front office manager. I strongly recommend that you do NOT use this shop.
Best experience I have ever had regards to having a car repaired after an accident! The ladies in the office make it so easy to NOT worry about a thing! The communication is 100% and I highly recommend everyone to use them!
I love the experience I have had with Caliber Collison. It was suggested that I go to them and now I know why. I was kept up to date on every facet related to my vehicle. I was so impressed as I never get status updates this frequently from any other service provider. I will refer them and use them again.
I do not have a favorable opinion of Caliber Collision. I went in for a simple mirror replacement. They did not tell me I had to pay in advance for the mirror. I waited two weeks before I called them and asked what was going on with my car.after almost a month waiting and after putting a deposit down for the mirror, I was told by a staff member Jen that the mirror had doubled in price. Now it would cost me over $400 just for the mirror ! they said it had to have housing unit for the mirror included in the price. The estimate was close to nine Hundred dollars!!! Plus, I put in a claim for the insurance company with a $500 deductible. I went to Volkswagon and they were able to do the repair to the mirror and labor for $200! In hindsight, I wish I had gone to the Dealership first. They were q
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.