Caliber Collision

I had the best experience at Caliber Collision, considering the circumstances. Brent was very informative, communicative, respectful and professional. He kept me updated throughout the whole process. He started on my van right away. He made sure my van was restored right back to where it was before the accident. They finished in 1 week! They were super quick, but very persist. I needed a rental car and they even made that process, seamless! The ladies in the front office were also very kind and professional. They all did an amazing job!! If I’m ever in this situation again, I will definitely be going back to Caliber Collision!

If I could give zero stars I would. This place is unprofessional, disrespectful, and dishonest. I strongly recommend avoiding them if you have any choice in where your insurance repairs are done. • I dropped off my car with no underbody issues and was given it back with a long thin piece of metal hanging down that’s dragging and sparking. I had to pay another shop to fix it as I would NEVER bring my car back to this chop shop. • They repeatedly demanded I pay my deductible even though my insurance had already confirmed in writing, multiple times, that I did not owe it even before I ever dropped off my car to repair. They even forced me to sign paperwork saying I would have to pay, then continued to text and call demanding payment I did NOT ever owe even at pickup. • The manager was rude

I dropped off my vehicle last week on Monday, and picked up my vehicle this week! (Monday) I am extremely impressed with how my vehicle turned out, how quickly they completed the work, and for the daily communication regarding the status of ordering my vehicle’s parts, what they were working on, and for the professionalism of the staff. Despite the ordeal regarding my vehicle, I am beyond thankful to the entire staff at this location. Brent, thank you for being so knowledgeable, professional, and kind throughout this entire process, and a special thank you to Jiselle for your professionalism and help regarding my car and my daughter(although that was not in your job description) Amazing staff, Amazing job!

They did such a great job that you couldn’t even tell that the whole bumper was replaced. The paint is an exact match.

Over and above any place I’ve ever been excellent service, friendly people and excellent work. The prices were excellent. I received a new bumper and undercarriage and the paint on the bumper matched exactly. Looks like a new car.