Caliber Collision

Caliber Collision did a great job fixing my car after a recent accident. They were Recommended by StateFarm and I can see why. The communication and service provided was excellent. They worked alongside enterprise in Goshen to make my rental car experience easy. My car looks perfect again. Insurance covered cost so I cannot speak to that.

Im very disappointed by their repairs. I trusted the 4.7 stars Google review. I was wrong. My repairs been delayed and pushed back about 2 weeks. They told me the parts they needed was sent wrong by the dealership twice which is ABS harness for the driver side front. I know mistakes can happen and didnt complain about the delay. After total of 1 month of my vehicle being in the shop they told me it was ready. So i went to pick it up. First thing I noticed was the corner of my bumper had paint chip. Wasn't a big deal. They touched it up in few minutes. Then I went inside the car and smell cigarettes....which I hate and I dont smoke. Which bothered me so much. But didnt complain. I thought the smell is going to disappear in few days. Its been few weeks and the smell is still there. 1. Oversp

Every interaction I had with Caliber Collision was very professional and courteous. They worked directly with my insurance company and all I had to pay was my deductible. They kept me informed of the progress and delivered my car a week earlier than promised. They did a great job all around. Would highly recommend them.

Although I was waiting a little bit longer than expected for repairing my vehicle , this job has been done perfectly with warranty to fix any shortcomings if some appears in fututer during driving this vehicle. Especially, I would like to note a great job of my adviser Johnathan Dennison who keeps helping me to find some defects revealed during driving and fix them. I very appreciate the help of the front desk administration team Audreay and Gloria for being so helpful, caring , and incredibly supportive when contacting me during my vehicle repair time as well when I picked up my vehicle. Audrey provided me with outprints of driving direction in details from Caliber Collision office location to my home when I told that my GPS is not properly working. So, I have been impressed wit

I was recently in a car accident and was very shaken up, John from Caliber made everything so easy and he was great with helping with whatever I needed. He kept me up to date on what was going on. They did an amazing job on my car, but I definitely have to say John made everything so much easier and smoother. GO see him, he is great!