Caliber Collision

From drop off to pick up the entire process was excellent. Initial walk around to final inspection, Tim (my rep) was in constant contact through emails or text messages. My vehicle was delivered a day earlier than promised. Photos are before and after

I’d never heard of Caliber Collisions before Liberty Mutual sent me there when my car was hit in the Lawrence Park Shopping Center. No note, but lots of damage. Caliber was up front with the costs in their quote, worked directly with my insurance company, their waiting room is nicely appointed, and their staff (from their account manager in the main office to their technicians in the garage) is super knowledgeable and exceptionally friendly. When I called to ask questions about the work, they took the time out of their day to answer all my questions. My truck looks good as new, too! Thanks!!

The repair to my Sienna was quick. My vehicle looks amazing after the team at Caliber Collision repairs my vehicle both inside and out. Everyone was friendly and informative. They answered all of my questions and even helped with my rental car. I will definitely recommend to anyone!

When I had my accident few weeks ago, I was able to get here and start on the repairs of my car on Monday. They took great care of me and my car. I am very happy with results and they were close to home.

I had my vehicle repaired at Caliber Collision as part of an insurance claim. During the repair process, my vehicle sustained additional damage that was not present when I dropped it off and was not part of the original claim. When I raised this issue, the shop refused to take ownership or responsibility. Instead, they repeatedly redirected tried to reach back out to the insurance company to see if the damage would be covered, despite the fact that this damage occurred while the vehicle was in their care. I find this unacceptable. A repair shop should stand behind its work and take responsibility for damage caused on their watch, rather than deflecting accountability to the insurance company. This experience has significantly lowered my confidence in their professionalism and customer se