Caliber Collision

Sean and Mike and the Caliber team did an amazing job on my jeep! It looks like I didnt crush her up in a crash! They were extremely communicative and efficient! I am so happy to have my car back thank you so much for all your hard work and attention to detail!

Nothing short of amazing work. I was taking a midterm during my winter quarter and came back to a branch knocking off my side mirror (bummer I know) I brought the car in with my buddy holding the mirror as I was driving so it wouldn’t fall of completely. When I first got in Sean instantly introduced himself and already made me feel welcomed and encouraged my idea that the car was in good hands! I only had a rental for a week and by the time I came back my car was good as new! A project I would’ve expected to take two weeks minimum assuming that parts needed to be ordered and all, was done in less than five days! Sean was so kind and caring as was the entire team, I had a dangling underbody part due to a faulty bolt just today (my luck with this car is usually good believe me) and a quick

Sean was absolutely great! My car headlights were out of adjustment. I only had an appointment to check out the problem but Sean had one of his people take a look while I was there and adjusted them quickly so they are now in compliance. Good people!

Mike worked on my car and was extremely kind and considerate. I explained that I was paying out of pocket for a rental car, and he went above and beyond to accomodate me and try to limit the time I was without my car. He gave my car back to me after the inspection and preordered all the parts, and also completed the extensive work which was estimated to take at least 7 days in just 3. He saved me hundreds of dollars that I would have spent on a rental car. Not to mention, the repairs were done beautifully, and the car looks brand new!

Had my truck repaired at caliber when I went to pick a day after the promised date, it up had a blemish in the new paint I'm not sure how it wasn't caught since the area that was repaired was only 6 inches in diameter, even though they did repair it took another day .When I picked the truck up they had washed the exterior but left polishing compound on all the seals and surfaces around the doors and in the door jams. On the bill which was covered by my insurance there's a $250 radar calibration fee even though the truck doesn't have radar or adaptive cruise control that was on top of the $250 calibration fee for other sensors. Even though I didn't have to pay for this it's an example of why insurance rates are so out of control. I do have to say that Mary my service advisor was pleasant an