Caliber Collision

Excellent work. Pleasant and understanding personnel. Couldn’t have been any better. This was a brand new car with 3,500 miles on it. I had a front end collision with a cement pillar in a dark parking ramp. I was devastated. They made me feel better throughout the repair process. Highly recommend them.

I have had work done here before as it is a “preferred” shop for my insurance company. After a small accident, I completed the online estimate and received a quote. Upon talking with the appraiser on a follow up call, I mentioned that their quote seemed very low compared to other auto body shops. She made an appointment for me to go in and have the car looked at in-person. I arrived on the day of my appointment and the receptionist told me it would be a wait since they were very busy. I offered to come back in a week. Once I came back, I waited for almost 20 minutes when no one else was in the shop. Finally, I stated that I had to leave as I was not expecting a long wait. The appraiser came out from the back room, looked at my car for about 30 seconds, and took no notes. She offered to ema

Awful experience and service. My vehicle was in their shop for repairs to the front passenger headlight/bumper, with an original estimation of 30 days till completion. A week into my car being there, it was hit across the passenger side by a tow truck from an independent towing company in their parking lot. Initially they assured me they will handle the claim as they had video footage of the incident and they will take care of the estimate and work with the insurance company of the towing company. That would have been great, but it appears none of that happened. Now they say the footage is lost and has disappeared after 30 days!? After nearly 3 months in their shop, my car was pronounced a total loss from my original claim as their estimate continued to climb exponentially. This is a shad

Caliber did a great job of repairing damage to the side of my car - perfect paint match. Work was done quickly and staff were great. I’d use them again. Great coordination with Enterprise car rental across the street.

Went to Caliber after getting hit back in June. I was so frustrated (who likes getting repairs done when it wasn’t their fault?), but Elizabeth put me totally at ease. She was so great and so reassuring. She communicated consistently throughout the whole process. My car looks amazing! The team at Caliber did excellent work, and they even washed and vacuumed it, which was such an unexpected treat. Would highly recommend.