Caliber Collision

I recently had my truck repaired at Caliber Collision, and the entire experience exceeded my expectations. Hands down, the customer service was top tier. I’ve had many poor experiences with other auto repair shops in the past, but Caliber truly set themselves apart. Everyone I interacted with was kind, friendly, and professional, which made the whole process much less stressful. What really impressed me was their communication. I received both a text update and a phone call daily with the status of my truck. I always knew exactly what was going on and never had any hanging questions, which is something I’ve rarely experienced with other repair shops. The repair quality itself was also outstanding. The work was truly top tier, and my truck looks as good as new. The attention to detail and

I have never had better service at a body shop in my life. I felt very understood and welcomed by all the staff from the front desk person to my advisor and the manager Gary. They were all very helpful, friendly and communicate to the progress of my car. I will definitely tell all my friends and family about caliber but specifically this location they went above and beyond to help me through this process.

First time customer and I must say that I will definitely give them my business again. The whole experience was seamless. The staff were very communicative, kind, and professional. Also, they did a fantastic job and washed and cleaned my car with special attention to detail. They have high standards and it shows clearly.

From the time I arrived at the shop to picking up the car after repairs, the customer service and communications were outstanding. I appreciate the friendly environment, as well as the approachability of the staff. Anna is an outstanding customer care representative and administrator; and Diego is an exceptional estimator who is extremely detailed in his observations. He is a trusted resource. The techs deliver final repairs that go beyond my expectations. The staff at Caliber is committed to "Restoring the Rhythm of Your Life® and helping you return to what matters most". To get the best and highest quality, I highly recommend the location on 9B Bryant Ct, Sterling VA. Thank You Caliber Collision!

Caliber Collision did a wonderful job on the repair of my car. My husband had to have his car repaired at a different shop 6 months ago and it was a terrible experience. We were wonderfully surprised at the huge difference between the 2 auto shops. I would definitely recommend if you need a repair this is the place to go. We were informed regularly on the updates to our repair through the entire time. They competed the repair a few days before our estimate. Everyone from the front desk to the repair person were extremely professional.