Cambridge ST Auto Exchange LLC

After someone rear ended me at a red light, the person at fault brought me to this auto repair shop for a quote on cost. It is the first time I’ve ever dealt with a car accident and insurance so I had no clue on that I was doing. This shop owner is smart, helpful, and very patient and the owners wife is very smart and kind. She made sure to get a notarized statement from me and the other party since there was no police involvement just so I can cover my butt. Both of them explained the process of insurance and everything involved, rental, and more. They took care of everything, thankfully. It took about a week for insurance, repairs, and everything else but they did an amazing job. The mechanics work hard and ensure the car is operating well with no issues. They fixed my car very fast and

Best shop I’ve been to out here! Respectful, great customer service and gets the job done quick and correct

Run. First of all, JD sold me a car out right and when I went to register it, I couldn’t because it wasn’t the original title. I had to wait a week to get the title. During that time, he illegally allowed me to use his dealer plates. When I finally registered it. It didn’t pass inspection. My breaks, oil and a piece of my muffler were all said to be replaced. The muffler was fixed and I was assured I would pass inspection and I did. I was told to drop off my car multiple days after multiple days through the 30 days and my car wasn’t touched. I work across the street and literally left my car while I went to work for over a week and my car went untouched. Here we are about 1.5 months later and my breaks fail me. JD looked at me and said they should be under warranty. I changed them. So

I would qualify this place as the worst. A few days ago I contact this place to review a vehicle. I went there they offered me a car. That car had an accident, I reviewed the carfax please do yourself a favor never ever go to this place. The owner has a huge ego with a value of customer. Always I said if someone can manage a business in a good way please do treat your customers like that!

Iv bought quite a few cars new and used and never had a good experience like I did with jd and associates I highly recommend this dealership to anyone looking for a nice car and treated right