Capital City Salvage

Absolutely terrible! I bought a transmission from them for a Chevy Cruze, I installed the transmission and I had no gears I called and they said I wasn’t supposed to program the transmission and I fought back and forth. Finally I was able to squeeze another transmission out of them and when I installed the new one SAME THING transmission was blown so when I called back they told me I didn’t know what I was doing (I am a master tech at a dodge jeep ram dealer) and were being very insulting. after all of the back and forth again he said to bring it back for a full refund which I can’t complain about. But I verified that I was right by spending 3k at the dealer getting the right transmission and everything worked perfectly and the worse part is, is that he believes there is nothing wrong with

Went to purchase a strut for my car was given the wrong part. When I called I was told I could bring it back. I ended up having to pay almost double for the correct part I needed. When I called to let him know I ended up getting sick and couldn't back there next day and he had the nerve to say to me and I quote "I deal with Covid everyday and I love it"smh terrible customer service. Not fair I have to lose out on money becaue he can't take responsibility for messing up and giving me ne the wrong and this was just before Christmas, I can see if it was the right part and I didn't need but not the case. I will not recommend this place to anyone 😤

I came down for a bumper from NH, they didn’t have the specific one I was looking for, but gave me a better quality and more expensive one for the same price I was going to get the other one for. They were also closing but still pulled it for me since I came from far away. They do have a 4% card fee and no refunds like other negative review say, but is very clearly stated and seems reasonable to me. I had a good experience

Although the store had a strict no return policy, the owner kindly provided us with a credit for the parts we had bought but later discovered were cheaper at the OEM dealer. After discussing the matter with management, they issued us a credit for the price difference. We look forward to continuing our business with such wonderful people.

I ordered a radiator reserve tank which has only 3 bolts and paid by my credit card and didn't received the it for 10 days and called them and they said i didn't pay yet even though I have the proof that i paid and they blame the weather when I asked them when can I get get it. And cancel the order and i still didn't get my refund yet