Car Service Collision

i was able to be seen for a quote the same day i called. someone met me outside, took photos, gave me a detailed estimate. i was then scheduled again fast, work completed within days. very happy with the paint repair and full rear bumper replacement.

Amazing! I honestly have nothing but good things to say about their service. I dealt with Nick on two occasions now both because members of my family ripped off two different driver side mirrors. Considering the dealer quoted me 800$ and Nick and crew got it done for 372$ both times with PERFECT color match. I feel great about it. Also the interactions I had with all other staff was highly professional and friendly at the same time. I will continue to bring my cars there for any body work in the future.

Paid out of pocket to have some rust addressed on my vehicle. I couldn't be happier with the results. Rich, Nick, and Eve were all great to work with and professionals throughout.

Mismatched paint on my warranty paint repair. Did not reconnect windshield washer fluid line, so it drained windshield washer fluid all over my engine compartment. Did not replace door guards after painting. Attention to detail was horrible. Edit: I found an additional clip on the door trim at the bottom. The trim was removed while they painted but then the glued the trim back instead of replacing the clip. Picture added Edit (7 May 2025): I found a spot they painted (see red box on added picture) that had clumped up, just to demonstrate the horrible quality and rushed speed. No care to quality of work.

Three months after buying a brand new vehicle, it was dented when the wind caught hold of a coworker's car door and their door hit my vehicle. I brought my vehicle to Car Service Collision in New London. They guided me through the whole process from setting up the appointment to working with the insurance company of the person whose door hit my vehicle to booking a rental vehicle while the repair was done. They took in my vehicle right away and, to my amazement, had the entire repair done in 24 hours! My vehicle was brand new and was painted a customer color, and they matched and blended the color perfectly. No one, including me, can tell that anything happened. Upon picking up my vehicle, they even took the time to walk out to my vehicle and explain all the work they did, then they sh