Car-X Tire & Auto

John the rude and incompetent manager: I’ve been going to CarX in Robbinsdale for 20 years for repairs to my work van. 7/28/25, I brought it in and met John, the manager for new tires and to find an AC leak. He filled the van with freon but failed to find the leak and said to bring it back if there were more problems. When I went to pick up the van it was undriveable as antifreeze was leaking from the van (it never had leaked before). John refused to take responsibility for the leak and said the radiator must have failed coincidentally while they were working on it. The van had work 4 weeks earlier and John suggested that it was probably damaged four weeks earlier when I had the struts replaced with a different mechanic. I think that’s ridiculous that antifreeze would just start leaking

Paid $1000+ for front brake replacement but after driving several weeks I began hearing clunking noises. When I parked my vehicle I saw that the left front tire was flat! My brother replaced tire with spare (in -20 degree weather!) & when vehicle was jacked up he noticed that the brake caliper had MISSING & LOOSE bolts!! He tightened remaining bolts so I could carefully drive back to Robbinsdale CarX for repairs. They reattached caliper & John informed me that the brake issue had cracked my wheel rim hence the flat tire. He said they would need to find a replacement. Well a MONTH LATER & after several calls to the shop John left me a voicemail that they had located a replacement rim. I went for the installation & was SEVERELY SHOCKED & DISAPPOINTED when I saw the beat up piece of junk the

I don't normally leave reviews but I just got such great service I needed to. I got new brakes about 3 weeks ago from here, they got them done quickly and reasonably priced. Last night all the sudden I started having some really concerning sounds happening so I sent in a request for an appointment today - John called me right away in the morning to bring my car back in today and they had if fixed within like 20 minutes free of charge. My car is now driving the smoothest it ever has. Great service and great customer service. I will be back.

I have always, always had a great experience here! John and his team take care of their customers, treat them respectfully, and do great work! It’s comical to read some of the reviews on here!! Seems like people these days just can’t handle common things like inflation (price increases) or hearing the word no. Sad!! I will always recommend these guys to anyone looking for an honest, fair, and caring shop.

Hi this Rona I had my car in today, they were very honest with me and said it's the starter which my son thought it was something else.They didn't try to add other things wrong to my car, they just fixed what was needed. I am staying with them for sure....thank you guys you are awesome!!!