Car-X Tire & Auto

Great experience at Car-X West Lafayette I had a great experience at Car-X West Lafayette while traveling from West Lafayette to Chicago on 12/14/25. My car’s engine started overheating due to a low coolant level, so I stopped by to have it checked at Car-X. Scott Smith’s team was incredibly helpful and honest. Joe took the time to diagnose the issue, attempted to fix the problem, and refilled the coolant. What truly stood out was their integrity — despite all the time and effort he put in, he didn’t charge me anything. I really appreciate their thoughtfulness and support at a time of need. I would highly recommend Car-X West Lafayette to anyone looking for honest and dependable automotive service.

Scott, Joe and the entire staff were awesome on 12/27/25. They went over my car and found everything that was time to replace and helped me prioritize what needed to be done first. They were kind, considerate, hard workers, patient, and customer service was absolutely outstanding. I would definitely recommend this store.

I can't express enough the excellent auto service as well as the superb customer service I received at this shop. Everything was explained clearly to me about the issues my car was having. Staff were very honest and upfront and I knew I could rely on them to complete the job. I will continue to use this Car-X shop anytime my car is having problems and when its a service they provide. Good going Scottie and staff, made a believer out of me and won my loyalty!!!

Been there twice. Never works on time. Wasted hours of my time. The fees are on the higher side. Tried to charge me 60-70 bucks for a light bulb change. Can get it done cheaper at a dealership. I changed the bulb myself for 20 bucks. Their tire replacement labour costs 2-3x compared to Walmart.

This is the second time l've came to Car-X and I will continue to return. Excellent customer service. They explain everything they plan on doing to your automobile in layman's terms. The cost is extremely reasonable.