CarMax

This place offered to buy my car for $3,700. When I brought it in, they cited body damage (cosmetic on quarter panel) and claimed engine knocking. They offered me only $600, and I wasted a drive in and appt. This is classic bait and switch when they say new price $600, clean up the car and sell for $8,000. Shame on you Carmax. I recently took the car to the mechanics and all was running perfect. Picture of left quarter panel, 2015 Versa and 100k miles.

Third purchase from CarMax in a little over two years. If you have your ducks in a row ( new license plate or keeping old, title, registration, proof of insurance) it is about a seamless process as you can get. No pressure from sales staff for add ons or finding hidden fees. My last purchase was completed in a little over two hours with the longest portion being the documents and signatures. Transfer fees are non-refundable so I waited for a vehicle to show up I was interested in that had a transfer fee I was comfortable with and paid to have it transferred to the nearest CarMax. Did I save a bunch of money? Better than a dealer but not crazy amounts on the vehicles I bought. Was it worth going to CarMax areas of a dealer? Unless you are wanting a brand new car I would highly recommend Car

My most recent purchase from CarMax was my third vehicle purchase from them. I went back to them because of how easy the whole process was. I researched what I wanted and searched their expansive inventory on their website. Once I selected a vehicle I had it shipped to my local store and test drove it. This last vehicle had some minor blemishes but they were glad to take care of them to our satisfaction. They made the process much less painful than all other vehicles I’ve ever purchased.

We had the BEST car purchase experience! The process was easy and efficient. Their prices are great and we really like the CarMax warranty options. Our sales consultant Emma Robinette was wonderful as well as Tracy in document processing.

This is my 6th car purchase. And it is the absolute BEST, BY FAR! True to advertisement, there was No Hassle. I called to see if the vehicle was still available. Barbara told me everything I inquired about, and more. She was awesome! No hassle. We had the vehicle shipped here, and Ethan took it from there. He made me feel welcomed, and there was no hassle to push me into a purchase. He simply explained the process. This was the easiest & fastest car purchase I have ever made! I’ve never walked out of a car dealership feeling this confident about a purchase. I highly recommend Carmax to anyone looking to purchase a vehicle! Five stars for the Carmax Team! ⭐️⭐️⭐️⭐️⭐️ Special shout out to the manager, James! 🙏🏾