Carriage House Automotive

Quality job done replacing my water pump and thermometer. I have not driven my car too much since those parts were replaced, but Mark, who was my service person, told me if I had any issues just bring it on back. Today I did drive quite a bit and I had no issues. It’s running very well. Carriage House has a great reputation and uses quality parts. Good experience!

I sent my son in for a 2-wheel alignment and the final bill came to $300. They said it required removing the right front wheel and heating a tie rod jam nut to loosen it before adjusting and reassembling. What really bothers me is that this is a very common part of doing alignments, yet we were charged an extremely inflated price. They did ask my son before doing the work, but he had no idea what a normal alignment should cost or what’s typically involved and it feels like that was taken advantage of. When I called to question the bill, I was told this is how they charge, and that if I wanted to discuss an adjustment it would come out of the employee’s pay. That is an unacceptable and unprofessional way to handle a customer concern. -------------------------------------------------------

I recently had my state safety inspection done at Carriage House. They were able to fit me in, got everything done quickly, and charged a reasonable price. Excellent work Carriage House!

I would never trust my vehicle to anyone but Carriage House. Their work is flawless and honest. I safe when I’m a the road after they service my Jeep, never feeling as though they have taken advantage of me because I’m an old lady. If it’s not broke, they don’t fix it, and that’s the mark of a business run by gentleman, try to find that in the world today! I absolutely love Carriage House Automotive.

They were great ,fast ,straightforward with no BS and efficient plus affordable! Will definitely be back! ~Reggie