CARSTAR Collision Specialists East

Carstar got our car right in after the accident. They kept us updated through the whole process. It looked great when they finished. Hope we never need to use them again, but if we do I won't hesitate to go back.

I had a situation come up with the door of my vehicle due to my kid messing around with my car. I had recently owner retained it from hail damage, and did not want to file another claim. I brought my car to these guys and they took my door off, fixed it, and didn’t charge me a dime. I happen to be a State Farm Rep and immediately shot these guys to the top of my list of referrals. Top of the line, classy guys. Best of the best.

Current Customer. ******update: it’s now January 2nd, still haven’t gotten my car back. I’ve spoken with the estimator twice since my initial review. “He stated it should be coming out of paint here in the next day or so, I’ll give you a call when it’s ready”****** Decided to try CARSTAR based off the reviews. Had a conversation with Chuck (estimator) about have a single part (fender) painted for my X5. I was assured this would be a quick turn around on since I was dropping it off. (Out of town customer that had time constraints) The price was fairly steep ($580ish). Honestly more what I expected, but based off reviews I felt it had value. And chuck assured me it would be in and out. Here it is going on 3 weeks now. My part still isn’t painted. Haven’t been contacted about my part. I ca

Excellent customer service - Chuck went above and beyond, even sorting out insurance and rental car issues for me. The work is exceptional - my ride looks brand new!

Had a great experience overall! They fixed my car perfectly and I couldn't be happier with how everything turned out! 10/10 will recommend to everyone I know!