CARSTAR Ken’s Collision

I recently had body work done on my blue BMW at Ken’s Collision, and I couldn’t be happier with the results. From start to finish, the team was professional, honest, and incredibly easy to work with. They handled everything smoothly, kept me informed throughout the process, and delivered the car back looking absolutely flawless—like it just rolled out of the showroom. The paint match is perfect, the attention to detail is impressive, and the finish quality shows true craftsmanship.

I would like to start off by saying that if I could give this shop ZERO stars, I would. The level of service and customer service here is the worst I have ever seen. This shop had my vehicle for over two months and blamed my insurance company every step of the way. At one point, I was in constant contact with my insurance company and even had my adjuster go to the shop every day, which revealed that it was not the insurance company’s fault. I had to pay for a rental car out of my own pocket for an additional 45 days due to this shop’s lack of competence. Near the beginning of the second month that they had my vehicle, I was told it would be ready on a certain day. They then began giving reasons why it would not be ready, such as parts they claimed to have fixed actually not being fixed, an

Customer service and quality work will have you at ease! Grateful for the stress free experience CARSTAR Ken’s Collision provided. It makes it easier to get past the reason why I had to bring my truck in for repairs 😊

The people at Kens were fantastic. Took care of my vehicle, had it done early and looks great. Of you smash your car up, these are the folks to bring it to. True professionals!

What an amazing experience from the very start! Very knowledgeable, helpful, informative, responsive and they work with you and your insurance like it’s a Tuesday I mean outstanding service!! Thanks Mia your service is outstanding and if I had my own business I’d steal you away and make you a CEO!