Cascade Towing & Automotive Inc.

Terrible Experience – Predatory I broke down on the freeway Saturday night and by Sunday my car had been towed less than 10 miles by Cascade Towing to their lot in Boring, OR. When I went to get it on Monday, they demanded $710, and warned me if I didn’t pay by 5 PM it would be another $100 every single day. By Thursday (my payday), the total should have been $1,010, but instead they charged me an outrageous $1,450. This is predatory, abusive, and feels like extortion. I’m a father of six, raising my kids alone after losing my wife. I work hard just to provide basic necessities like food, shampoo, and toilet paper. Instead of helping a community member in need, Cascade Towing drained my entire paycheck in one To make it worse, my car’s engine was blown and I still owe $10,000 on it. Anothe

So far this company is fantastic. My car broke down on Mt Hood. Not sure what to do, I called Oregon police. They gave me a couple names and numbers. Skyler came to get my car, quicker than he said. What a wonderful person he is. Over the top communication and help. Im waiting at the hotel where Skyler dropped me off last night so I can be taken home to Tacoma. I will write more after I'm home! Home and so thankful. I can't thank this company enough. Start to finish a more than pleasant experience with my issue. Skyler also attempted to figure out what was wrong with my car. James had to hang out with me for several hours. He was also wonderful at making me feel like he had everything under control. This company does everything "Extra". Thank you Skyler, James and Bill. My iss

My car was towed by Cascade Towing. It was a poor situation for me. I kept in touch with Bill and let him know my progress on getting my situation better so I could get my car back. He was gruff at first, considering the normal phone calls he probably gets, but he seemed to understand my plight. I went got my car back yesterday, and met up with Skyler. He was very courteous and prompt for our meeting. Bill worked with me extensively to help me out and I appreciate it. He even saved me a lot of money. Skylar was one of the best customer service experiences I've ever had. I will definitely give them a call if I were to need the services they provide.

The sheriff arranged for my car to be towed, which was fair enough. However, they chose Cascade Towing and Automotive, which lead to a terrible experience. When I reached the owner, his attitude matched the negative reviews you see here. I asked for the location of my car, only to be told to call back when I had $600 in cash. The price was exorbitant. I was instructed to make an appointment to collect my car while I was just 30 minutes away, yet he refused to disclose which of his 4 lots it was at. After enduring several minutes of the owner berating me, he begrudgingly provided the address and abruptly hung up. It appears from other reviews that the owner accepts no accountability for such poor experiences. Despite his dismissive replies, I feel compelled to share my own experience. The s

If this could be -1 star it would be. This company deserves no stars. I had my car towed by them while stuck in the middle of an ice storm. Had to call around to find out who took it, when I finally found the company the guy was so abusive. Like, I was a single woman, by myself ina really bad weather situation and not only did his company make it worse, I had to pay 1200 to get my vehicle back after they took it and only had it for one night. You're in a bad situation if these guys are involved. And save your mean reply, dude. Clearly I'm not the only one this has happened to.