Cassill Collision Center

Derek the manager provided Poor workmanship, the paint work was extremely low quality,they took 6 weeks and sent the vehicle out the door with remaining 1800 in paint work that another shop, Andrew's collision center is now fixing. Derek lied throughout the entire process,he sent supplemental estimates over the course of 6 weeks starting at 3400 and ending at 14k. Derek missed damage in the Initial estimate and supplemental estimates then tried to cover it up. they are refusing to make their work right and even if they would I cant trust them because derek is a habitual liar. I would suggest you call Andrew's collision center,I am having a much better experience with them.

A wonderful experience! Quote was very reasonable. Work done within the time stated. When I picked up my car they had washed it, cleaned the inside, and sprayed some soft scented deodorizer which actually smelled really good and not overpowering. They realigned my bent license plate and just had a lot of small touches that I appreciated! The repair looks flawless.

This past fall my vehicle was totaled in a car accident. Without any hesitation I chose Cassill Collision Center, despite it being out of the responsible parties insurance network, to do the damage assessment. I received outstanding customer service. Onna got me into a rental the same day, took the time to explain the entire process and answered my many questions, and she even printed my kids multiple coloring pages to keep them busy while we took care of the car stuff. Derek did a great job communicating and keeping my updated on the progress and process. When the responsible parties Insurance company recieved the final assessment from Cassill, the insurance adjuster told me that it was the most thorough, detailed, and organized assessment that he had seen in his 16+ years of working in I

After getting rear ended instead of going to the repair place the at fault insurance company wanted me to go to I chose Cassill Collision. I know this company has been around for awhile and I had previously purchased a car from Cassill Motors. Accidents are devastating, your in pain, you have to deal with the insurance companies which let’s be honest is not easy always to do. Derek at Cassill Collision greeted me and was polite, understanding and professional. While he worked on the estimate, Onna heard me talking with both insurance companies and helped me get a rental. I was so impressed with the time Derek and Onna took to help me. If you are ever in need of a rental or assistance dealing with getting an estimate after an accident see Cassill Collision they were so helpful to me.

Brought my car in after someone hit it. Derek educated me on how the insurance claim processes work, and how to advocate for choosing a body shop that *I* want rather than the shops my insurance company is pushing me towards. He walked me through how he buys parts and gave me an itemized list of every part and its cost. I felt the whole process was really transparent, I learned a lot, and I feel confident in the work that was done. Oh, and they cleaned the inside of my car too?!? Bonus.