Cates Firestone

We took grandma's car there for a new tire. The price was reasonable and it didn't take too long. Employees were exceptionally nice and friendly. The service was very good.

Took my daughter’s car and son’s truck to this crappy place. They quoted us one thing and paid a higher price on my son’s truck. My daughter went in for an oil change and rotors turned. $500 later they put on new brakes that we didn’t ask for. No one called us to inform us of this. They said it was part of turning the rotors. But yet they didn’t change the brakes on my son’s truck when they turned his rotors. Will never take another vehicle there. Manager does bad business and has bad attitude. She seemed not to care. Wish I could leave negative stats. This place isn’t worth one.

I had a slow leak in a tire while passing through town on my to Atlanta. They got it pulled in, plugged, and back on the road in 20 mins! Great service

After assuring me that doing the work on my truck would be done in One Day, while having a day to get parts before I dropped off the truck. I did not receive a call to notify me I’d have to find a ride home, and a ride to work the following day. Everyone inside the office area that was there Laughed and acted like it was no big deal. I received unprofessional customer service. To top it off one of the tires they had to take off to do the work apparently has a nail or something in it, was obvious and where anyone would have noticed.As a tire fixing company I guess that’s job security to leave it , however once again unprofessional.

This place is great! I live in Pooler ga and had a tire explode while traveling up to north GA 20221014 around 13:30 and the first place I called: southern tire did not have my size but were nice enough to recommended these guys. A great group of country boys that get it done right and quick! I called and it barely had a chance to ring when Andy picked up and politely let me know he did have my tire size and how much it'd be. When I arrived Josh got to it, changed, balanced and I'm back on the road in less then an hour. I highly recommend this business.