Causeway Hyundai Service

Brought my car in late Saturday afternoon with an emergency issue. Luckily, I was received by Brandon D. in the Service Dept. I was stressed and upset...why was this happening to my new car? Why was this happening to me? Why was this happening now? Little did I know that I was wasting my time worrying about it, because I was in very good hands when I pulled my car into that service bay. Brandon and the rest of the staff got me set up with a clean loaner right away so I could move on with my weekend and get back to my life. Not long after, they ordered the parts, made the fix, washed my car and sent me on my way. Fully covered under the Hyundai factory warranty. There are 3 things you want with any purchase or service: 1. Fast 2. Cheap 3. Quality You can get Fast & cheap...but wi

Stay away from this place for service. They had my car for nine days. Will never return a call to update you because when you call they always give you an answering machine then when i said i didn’t want an answering machine they hung up on me. Everytime i finally got a person after arguing about the answering machine and no return calls they lied and said it would be done tomorrow. this happened three days in a row. they had my car for five days and did not even look at it till i started bitching that i needed my car back because i used it for my business. they told me they had the part so that wasn’t the issue. The last day i was told the car would be done by four so i just showed up the car wasn’t done and i told them i would sit in the waiting room till it was done. very aggravating an

I recently took my sisters’ car here for service and Carrie at the service desk and Aldo were incredible! They took care of the initial issue, as well as fixed a recall on her 2006 Hyundai Sonata. I’ll continue coming here for my own service needs on my Palisade.

Oil changes are no longer free with warranty even tho it’s in your contract… $14.95 oil disposal fee, no warning about the fee till you are there. Not sure why they do appointment times when they take forever to do an oil change that should take 10-20 mins, took 5 hours. Appointments are always 2-3 weeks out. The place is a complete joke.

This place is the worst. Save yourself some trouble and go some where else. We were sold a lemon and now we have to get a lawyer so my daughter can get her money back and go to a dealership that actually takes care of there customers .