Certified Auto Repair
Henrico, VA · Auto repair shop
- Address
- Certified Auto Repair, 8401 Oakview Ave, Henrico, VA 23228
- Phone
- (804) 719-4452
- Website
- certifiedautorva.com
- Status
- Closed · Opens 8 AM Mon
Certified Auto Repair is an auto shop located in Henrico, VA. It is one of 86 auto shops listed in Henrico. Its 4.7-star rating is above the Henrico city average of 4.4 stars. There are 10 photos associated with this location.
About Certified Auto Repair
With over 60 years of professional experience, Certified Auto Repair is your trusted destination for complete auto repair done with care and precision. Our skilled mechanics are passionate about what they do, offering services from routine oil... More
Hours
| Saturday | Closed |
Customer Reviews
I had to turn my car in after hours due to an issue starting my car, in lieu of a few other pieces of work I needed done, including an inspection. Not only did I receive a very quick response, but the diagnostics were very thorough and the pricing was fair. I got a list of everything to start working on for my car in the foreseeable future, as well as a few things done while I was there, including my inspection. Chris helped me out a lot, and had great customer service. Will definitely return. Check these guys out if you're in a bind!
I took my car here for a second opinion. The folks at Certified Auto Repair took the time to listen to my laundry list of questions and pointed me in the right direction for the correct repairs. I went home with a handy list of maintenance scheduling and my car in much better shape than when it went in. Everyone was respectful and obviously cared about the work. I am thrilled, and will definitely bring my car back the next time something needs attention. Thank you!
I scheduled an appointment for an oil change because the company was running a special. I typically take my vehicle to the dealership, where the service is consistently professional and reliable — you pay for what you get. However, this auto repair shop was close to my job, offering a promotion and loaner vehicles, which made it seem like a convenient alternative. I completed the loaner vehicle paperwork the day before my appointment to ensure everything would be ready. When I arrived, I greeted the front desk attendant. His response was, “I’ll be with you momentarily.” While I understand being busy, the interaction immediately felt dismissive and not customer-focused. When he was ready, I introduced myself and handed over my keys. I then asked about the loaner vehicle, since I had comple
The staff at CAR are very friendly and come across as genuinely good people who care about their customers. I had an appointment for a tire rotation and they mentioned I needed two tires replaced - Chris could have pushed for me to have it done at CAR, but he suggested I check a competitor's prices first. And they even fixed a dent in my bumper free of charge. I will definitely be using them for auto services in the future thanks to the great customer service.
Thorough and always willing to discuss findings in detail and come up with solution. They stand behind all work. Coupons and discounts are nice! Prompt and courteous . Have used for years and always a great experience.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.