Charge Auto Center

Took my suv to get new tires installed, it took them 3 hours to get it done. On top of that they put tire lubricant all around the edge of my rims to hide the fact they scratched up two of my rims. I’ve called them, no respond also messaged them back on Facebook. They will look at my messages but don’t respond back. I would not recommend them to anyone at all

I took my tesla on aug 08,2025 for tire installation and alignment. After the tire installation by default tesla tire need to fix by torque range at 129ibs but they did not because while I drive my tesla car was moving abruptly and scary, luckily no meet with accident. I checked with my torque range with 129ibs found all the tire nuts are loose, tighten the nuts and finally fixed my self. The alinement fix was very poor. While I saw a little young boy fixed my car was confused about his knowledge. So far he opened middle nut and car making crack sound while pull in faster. Damn! services, totally bad service for Tesla, Never go anyone…

Love this place. They take care of most of my cars and they make them very safe and amazing.

I definitely wouldn’t say I could recommend Charge Auto. They had my car for 8 days and never once called me on their own to give me any updates on my repairs. If I didn’t initiate contact, it would be several days before hearing a single thing from them. I got my passenger locks “fixed” because they wouldn’t lock but after Charge Auto repaired it, now the door will spontaneously NOT unlock (just stays locked) but only sometimes. Of course the manager says he will call me about it but never does. I’ve tried to go in twice to get it repaired but the first time the car wasn’t doing it and the second time the doors were wide open but not a soul was inside so I left a note at the front desk. Still have yet to hear anything from this business.

For things like basic maintenance on Tesla like tire alignment and rotations, and VA state inspections (so far all I've needed), the best option over the Tesla service centers hands down. I'll take a 10 minute drive and quick service over a 1+ hour drive and indeterminate window (Tesla) any day. Glad you are here!