Charles Boyd Chevrolet Cadillac GMC

After weeks of searching for a new GMC Sierra EV and speaking with a handful of local dealerships in Northern VA regarding the possibility of locating the specific trim level I was interested in with very little luck I came across two dealerships. After speaking with both dealerships something stood out to me about Charles Boyd GMC in Henderson, NC. I have purchased around 25 vehicles in my lifetime from multiple manufactures to include Porsche, Audi, and BMW. None of them came close to the experience I had at Charles Boyd GMC. From the very first conversation with Mr. Orr, to the many follow conversations with Mr. Orr and Thomas, it was evident that these two individuals had nothing but the best of intentions to ensure that I was completely comfortable and satisfied with every aspect of t

2/26/2026 12pm - Service manager called and said he was going to address the issue. I plan to keep you posted and make updates here for everyone's information. Thanks for taking the time to make the call and I'm hopeful for better and trust-worthy service for your future customers. 2/26/2026 10am - Beyond frustrated: This has been the second time the service department has conducted themselves in a dishonest way: 1: Several months back I was smelling coolant coming from the engine bay and brought my truck in to have it checked out. The response on the phone from the service rep was that the radiator had a leak and needed to be replaced. It was quoted at over $2,000... When I got to the shop, the mechanic that assessed the truck happened to be at the counter with the service rep and I ask

I found a car l wanted online and got in touch with Victor. I worked out an out the door price over the phone and when l arrived he had the car ready for the test drive and my paperwork in order. It was an enjoyable car buying experience and l recommend this salesman and dealership.

I really enjoyed my purchasing experience at Charles Boyd Chevrolet. From my first contact with Sales Consultant Chris Jones to discussing purchase details with Bobby Orr I could not have been treated better. Everyone did their best to make my experience a good one. I had a one-way car rental from Asheville, NC to Henderson NC. Jay from the dealership picked me up at the rent-a-car office and took me to the dealership. He was a very nice man. Chris took me through the details of my 2026 ERay. It was obvious that he wanted to help me any way possible. Charles Boyd the dealership owner came to speak with me as did his son Brian. Turns out, that Brian orders the Corvettes and he and I have very similar taste. I had "built" an ERay on GM's configurator, it was a near perfect match to the one I

What can I say but WOW!! Had been looking for a Cadillac SUV and they had what I wanted. Went on Sat. drove it home on Mon. The service was great, Isaiah Williams was the best, test drive, no hassle, they didn't pull my credit because I was approved by my bank. I called on Mon. told them to have it ready and boom, when I arrived all I had to do was sign and drive it off the lot. A full tank of gas a clean vehicle and I'm happy. I ❤️ my SUV. I would recommend Charles Boyd for your new automotive needs. Thanks you again Isaiah, and God Bless you!