Chrysler Jeep Dodge City of McKinney Parts Department

I want to sincerely thank the management team at Dodge City of McKinney and especially my advisor, Brennan King, for their honesty and professionalism. After a difficult experience dealing with multiple other dealerships, Brennan and the team took the time to truly listen, explain the issues clearly, and help me get my car fixed the right way. Their transparency and integrity made a stressful situation much easier, and it was refreshing to work with people who genuinely care about their customers. Highly recommend.

My check engine light came on while traveling. I checked in the service unannounced. Seth and Colby assisted me within minutes and were able to tell me the code for my check engine light. Staff here were super friendly and helpful.

SAM L was amazing to work with! Call us crazy, but my wife and I had a date night at the dealership (without the kids). SAM gave us the best experience we’ve ever had at a dealership. He treated us like friends, listened and gave some advice. He’s got our business. SAM deserves a raise and a promotion! Highly recommend based on character and care for buyers.

Purchased my new Jeep Grand Cherokee and Todd M was fantastic to work with. Finance Dept (Will) also wonderful. Seamless experience. Thank you guys!

They advertise parts on their website that are not actually in stock. If you’re searching for a hard-to-find part and their site shows it available, there’s a good chance they don’t really have it. Placing an order in that situation will likely end up being a waste of your time.