Chuck the Mercedes Mechanic

I moved to Austin two years ago. I had a 250 C Mercedes that was bought in 2012. I knew nothing about cars and I was nervous about finding an honest Mercedes mechanic. Dawson and Chuck are the best. They’re extremely honest and go out of their way to help you. I feel like they’re the best at what they do and I was lucky to find them. Their prices are so much more reasonable than the dealership.

What a cool shop! I have had my Benz in for service twice. Great communication, exceptional customer service and value. You can tell they take pride in what they do. Michael called me regularly to tell me where they were In the process, and what needed to be done. I will be coming here for all my services going forward.

The absolute best team to take care of your Mercedes. Chuck and his team are so good, I almost wish my old Mercedes had more problems! They not only do great work, but I’ve never had to go back to get anything redone or warrantied. Prices are fair; they’re not cheap. If you want cheap shoddy work, go elsewhere. I can take my Mercedes to any shop I want, and Chuck’s is the one I choose to go to!

I love this place! Chuck, Mike and Anthony are the best! If you need a shop that can program mercedes ( which most people think only the dealership can do) then this is the place! Genuine and trustworthy! I found my shop! Thanks guys ;)

They charged us $200 to diagnose our vehicle then said it’s not a repair they do so we were unable to apply the $200 diagnose fee towards the repair. Also they misdiagnosed the problem (probably so they could make a quick $200 without doing any work). Took it to Mercedes-Benz on airport and it was a completely different diagnoses. We got totally ripped off here. Beware.