Ciocca Nissan of Quakertown Service & Parts Department

Finance managers don’t answer the phone so much that when you call the receptionist ask “you didn’t get his voicemail” this is my first time calling. I’ll call someone else.

After purchasing a new car that I intend to baby to the best of my ability, I decided instead of just any performance shop - I’d bring my girl to Nissan where you can trust the job is done right, professionally, and securely. My service manager, Jacob McLean was professional and very accommodating with my tight schedule. He even went above and beyond to help me research some additional performance parts that I’d like to try out for my Nismo. I ended up paying the actual quoted price he gave me from the start of my aftermarket install, (which, btw I appreciate very much to see a dealership that will not turn their back on someone walking in with parts that are not OEM) and this is the kind of service that will keep me coming back. Thanks again, Jacob! See you soon for more upgrades!

From the time I called to make an appointment up until picking up my vehicle when it was all finished , Casey was amazing! She made the entire process very easy as this was my first time having my car serviced there. Very friendly environment from the moment you walk in the door !

Jake and his team were responsive and timely. Even though they were still in the process of moving into their new building, which I can only imagine was stressful and required extra time, they listened to what was wrong with my car and get it fixed quickly. I had a fuel leak, which no other shop would give a quote on without me bringing it in first. I didn't want to drive it all over with a fuel leak, but had already done the diagnosis myself. Jake took the time to truly listen and understand and asked if I could bring a picture in instead. I did and they looked up the necessary parts and gave me a quote on the spot. Also, everyone that I worked with in parts and service were friendly and engaged in their work and with me as their customer. I'm not sure what management is doing there, bu

Casey and the team at Ciocca Nissan were awesome!! They were able to get me in the same day I called and did a full inspection on my vehicle. They were able to provide a video of the inspection and things they saw or noticed. Would 100% recommend for your car needs.