Ciocca Subaru of Pleasantville Service & Repair Center

Brought my new Ascent in for the 1 year servicing and was grossly overcharged. The repair included oil change, tire rotation plus the service manager recommended wheel alignment and AC air filter. I reluctantly agreed to the recommendation (i was feeling poorly) At the end, the bill was nearly $400 which included a simple cabin filter change which I was charged $90. The filter is available from Amazon for $15 or Subaru for $24 and the actual repair time is less than 10 minutes. The total time supposedly spent on my car via invoice was more than 2 X the actual time…there was no army of mechanics servicing my car so why the charge? The wheel alignment was totally unnecessary since the mileage was under 12,000 with very little use outside of grocery store runs. My advice is use this dealer

Always excellent service and very accommodating and informing you about your vehicle. Don and George are an asset to the Ciocca Subaru service department in Pleasantville.

I do not remember the name of the man in charge of this Subaru garage but he and his time really goes the extra mile! On a saturday when they were already overbooked they took the time to manage to fix my car and saved my familly vacation on our trip to Florida, I recommend them strongly! May God bless them abundantly!