CJ's Tire & Auto

The guy at reception was nice and polite!! But there's a BUT. The service is super slow! They changed tires on two wheels for an hour and a half, Just i’m have been here and no one more there. They broke the plastic and tried to fix it (put it back) with a hammer😳. I had to stop this process, otherwise he would have kept hitting the part. It looks like they installed the jack incorrectly and broke the plastic... The guy from reception told me to bring an estimate for the repair of this part, I hope they will compensate for the damage... Overall, everything is clean, the staff is pleasant, but inexperienced and sloppy.

My overall experience with CJ Tire was okay. I chose them mainly because their location was convenient and their pricing was more reasonable compared to the dealership. The staff members I interacted with were friendly and helpful, which I appreciated. However, the biggest issue I had was the amount of time the service took. I was told it would take about one hour to install my new tires, but I ended up waiting three hours. This was extremely frustrating, especially since I needed to be back at work for a meeting. When I asked for an update, I was informed that the technician was having trouble with the back wheel alignment. It seemed like the technicians may have had limited or no experience working on my particular vehicle, which contributed to the delay. If that had been communicated

Update: I reached out to this branch to request the manager’s information, only to discover that the person speaking this way is the manager. When I called, I was once again, referred to as 'love.' I expressed that this was unprofessional and ended the call. ​I then received multiple back to back calls from 'Vinny,' the manager. When I explained why this language is inappropriate for a business setting, I was met with 'Sorry you’re offended, this is just how I am.' While everyone has their own personality, 'quirks' shouldn't include being condescending to paying customers. ​After a 6minute back and forth, I was offered a free oil change and told 'no one’s ever complained before' which likely just means no one else felt comfortable speaking up while their vehicle was being serviced. I did

DO NOT GO HERE AS A WOMAN! THEY WILL PLAY IN YOUR FACE ABOUT YOUR OWN CAR! I have been doing all basic car maintenance myself since i was 16. Brakes, rotors, oil changes, changing my tires on the side of the road, etc. I drive a very very traditionally young girl car (VW bug) and I refuse to get F’d over by predatory shops thinking I’m dumb when I take phenomenal care of my car. In October I had one tire that kept dropping way below pressure on long drives. Took it to CJ’s as they were right next to me and got told I needed my front tires and alignment done because they were turned in and rubbing bubbles in the tires. Sure. Dished out $400 and kept moving. I noticed immediately that my alignment was very incorrect, I was drifting to the left constantly. My tire light was also broken duri

Very friendly. Clean waiting room with a nice tv. Also offered coffee and bottled water. I was just a walk in with a flat tire on a busy Friday and they took care of me with not much if a wait at a great price.