Classic Collision

Took my car there to repair dent on right front side near the bumper. They fixed the dent well. I noticed the right bumper cover sticking out. Was not like this before taking it to them. They said looks like bumper clip may be broke.They would not do anything about it. I would not recommend them to anyone. Bad company. Not like Kendrick’s at all. Not happy at all

I brought my car into this body shop with zero mechanical issues—it was fully operational and driving smoothly. I only needed cosmetic repairs. However, just five minutes after picking it up, my car completely stopped running. No warnings, no previous signs of trouble—just dead on the road. Along with unsatisfactory work. I’m extremely disappointed and concerned about what may have been done to my vehicle while it was in their care. At the very least, I expected my car to run the same as it did when I dropped it off. I’ve reached out to the shop for answers, and I was brushed off completely. If you’re considering taking your vehicle here, I suggest being very cautious and documenting your car’s condition before leaving it.

Eva was excellent and incredibly insightful with the entire process. Obviously you hate to be in a predicament where your vehicle is getting repaired and it isn’t your fault however the customer service and assistance was 2nd to none. If in the future I am in this predicament again I will make sure to bring my truck here. Thank you Kendrick’s! Some before and after pictures as well are attached the grass picture is post repair.

I’ve used Kendrick’s in the past and had a wonderful experience; however, this time was very different. I’m not sure if it was because we used the Martinez location instead of the downtown location, or if it has to do with the company being bought out by Classic Collision, but the experience was disappointing. My vehicle was towed in for front-end repairs, and nearly four weeks later I was contacted and told it was complete; however, it was not. When I arrived, it was immediately noticeable that the front bumper had been painted a different color. We extended our rental car (not at their expense) to allow them time to repaint it. Two weeks later, I was called and told it was ready again. While the paint color was correct, the bumper was not attached properly and had a large gap. Once again

Very helpful group! My truck was ready on time. They had a rental there when I dropped the truck off. Eva stayed in contact with me on the repairs and answered all my questions when I called. The young lady at the front desk was super awesome and respectable as well. Thanks Again for your help in getting my vehicle repaired! Im happy to be back in my truck!