Clay's Service Center Inc

1 Star – October 29, 2025 Clay’s Service Center failed my 2015 VW Golf R for inspection, claiming my 235/45R17 tires on 17” wheels were “too small.” This is incorrect. • OEM placard lists 235/35R19 (stock) • My tires: 235/45R17 = 25.3” diameter vs. stock 25.5” → within 1%, safe, and common on MK7 Golf R • VW approves 235/45R17 on 17” wheels via winter packages (ETKA part #5G0 601 025 K) The mechanic used a generic chart and ignored Volkswagen’s own specs, costing me time and money. Lack of model-specific knowledge — not trustworthy for performance VWs. Avoid if you run aftermarket wheels or non-stock sizes. I’m going back to Wolfe’s VW where they know VW and Audi.

If you're looking for an honest shop, clays isn't it. Brought my vehicle in for inspection, half of what they failed it for it didn't need. Provided evidence and called them out on it and they still had the marbles to charge me $16 sticker fee. I know stickers only cost a few bucks but you obviously need it more than me. Sincerely, a Technician with 20yrs experience.

I had my vehicle towed to Clay's after getting jerked around at another shop. The head mechanic, Steve, went over & above doing the clutch replacement. The owner, Jim Clay, runs this shop with honesty & integrity. I appreciate that Jim sends his mechanics to get educated on the newest technologies on a regular basis. Keep up the great work! I highly recommend Clay's Service Center!

I left them my car for an oil change of a specific oil brand and type, and filter change. I explicitly asked for this services and this services only. I also emphasized that I did not want them to check nor touch anything else other than as specified, yet put a different brand other than the one I asked for that they said they had available before I even scheduled it, and overinflated the tires over 51psi without my consent. This tires can be filled for a maximum psi of 44 in the rear and 41 in the front. Total. With the extra 4psi of driving it for a while during hot weather accounted for. I drive it for a while and the tires reached 58psi. I deflated them down to 40. So that it wouldn’t exceed 44psi, and immediately after the dash turned red, showing an engine light indicating to check

Clays really knows what they are doing and they really work hard to keep prices down. My honda ran better than it has in a long time after their service appointment. He was able to source parts creatively during a period when parts were harder to come by. I highly recommend these folks.