C&M Motors Hino of San Diego

We have worked with C&M for many years and they are consistently helpful and accommodating. Our newest purchase was the easiest yet. Mike had us in a new truck within a week. Communication was fast and easy. The whole process easy from end to end.

Beware!!!! Let me start by saying C&M takes advantage of owner operators. Our first issue began with our first truck. We took it in for a simple oil change. After being over charged for that service. The technician forgot to turn on the fuel relay. Causing the truck to shut down as we were in the process of checking in to pick up a load. We lost our load and had to get it towed back to them… Next we purchased another truck and unfortunately, they’re one of the only Hino dealers in the area.. After they did a poor inspection and sided with dealers to not replace multiple parts they released the truck. This last week the second truck blew a radiator. They quoted me $240 for diagnostic. I literally called at 4pm to find out what the issue was Sergio said “ I won’t be able to get a look at t

Super rude to say the least. At approximately 3:15pm 2/21/24 I called to see when they'll be able to get me in because I needed some work done on my 2019 Hino 258 flatbed. A gentleman said that he can get me but one of my parts need to be ordered which I understood and proceeded to tell him that's fine and I'll schedule to have the truck brought in and worked on asap. He mentioned that it will take approximately 5 days to come in which I was completely fine with. He said he'll send the invoice for me to make a prepayment via email and I explained that as soon as I got homfrom driving that it'll be paid so that we can get the process started l. He calls be back no more that 10 minutes later very irate and unprofessional claiming that I had already had another location scheduled to do the se

I bought a new truck with used box and they send us pictures for the box inside out, and it was perfect. I bought the truck on April 27th and received the truck, which it was delayed 1 month from what we agreed on, inside the box was damaged. and since April 27th until now I still didn't receive the license plate for the truck. At the company, they said it was delayed because of COVID-19. when I called after a while they said it was sent to me, but I have never received it. lately, I've been calling them and the lady who answered me said that the plate will cost me more money. it's been over 6 months now and I'm still trying to get this done. It is one of my worst experience in buying a truck.

Great customer service, always helpful for all the parts and repairs needed. Fully recommend for UD TRUCK parts...