Coastal Transmission

My transmission was slipping between several gears. They checked it and of course it needed to be rebuilt. I was quoted 4500 to 4700 to rebuild and a week and a half to complete. The work was done on time and within the quoted estimate. I have put several hundred miles on the car and so far it's been buttery smooth. However, I left the shop with 2 additional issues that I didn't have before going there. 1. I received an adaptive drive warning on the dash. 2. The wheel alignment was off I called them about the error message and they told me to come back and they would scan the computer for errors. They didn't find any errors and told me they would research it further and call me. Well, it's been a week and no call but I still get the message on the dash. So bottom line is, it seems they

I don’t usually leave reviews online, but for this place one is definitely needed! My transmission went out on 2/27/24, I called Coastal about doing their “free” tow service. From the start the phone calls were very rude, but I decided to brush it off and just assume the best that they knew what they were doing with transmission work. Fast forward to 3/4/24, they called me to inform me that my truck wouldn’t start and that they had run a diagnostic(without my permission) and it was coming back as the security system. So, I let them know that when it happens(hasn’t happened in over 2 years…keep reading to find out it WAS NOT the security system) to just let it sit 10 minutes and try to crank again. This was close to closing time so I figured I’d call back in a few days and see the progress

Stopped through town to lend a helping hand in the shop. Had some troubles on my own unit. The shop was happy to help. Being an expierenced transmission technician, I was astounded by the bubble of knowlage and professionalism they possessed. Fair, honet, taletned, expierenced techs and support staff front door to back. Needless to say they didn't need my help. This should be your go to whenever in need. They will get you going ASAP.

Had my truck towed to the location after speaking with the owner and confirming he would work on the year/make/model of the vehicle. The vehicle was left on a Monday and the Mr on the phone said I would have an update by Friday. Friday comes along and I call around 4pm because I never recieved an update. A lady answers the phone this time and informs me my truck wouldn’t make it onto the lift till next Friday. I said okay no problem and hung up the phone. It’s not my only vehicle so no worries. I get a phone call on Monday at 8:30am telling me to come get my truck off their property and that they weren’t going to look at it. I’m guessing the phone girl made it seem like a big deal that I called on Friday. But I never found out because of the abrupt and disgusting attitude and demands to co

A friend of mine had her car break down right before leaving town for the holidays. There was a puddle of transmission oil below the car and it wouldn't move. She had it towed to Coastal Transmission and called me the next day asking if I could oversee what was done on her car. I went to the shop Monday morning of Thanksgiving week and spoke with Nicole at the front desk. She was honest, they were packed and it was a 3-day work week, but they would try to give me a call on Tuesday (the next day). As promised, Nicole called late Tuesday afternoon to say they had finally got to my friend's car and she would call again the next day after they looked it over. Shortly after lunch on Wednesday Nicole called to let me know the car was fixed and the total cost was about $260. When I went to pick u