Cobblestone Car Wash

What happened? I have been using this wash since 2016. Prices have continued to rise and quality has gone way down. I feel like I paid 19.00 for a rinse. I will be looking for another location. I will be canceling my wife's monthly for her car. Quality sucks...

Just pulled into Cobblestone Eagle, ID to find out my 13 purchased passes are no longer accepted past 12/31/25. Communication??? I have been a loyal customer of Epic at this location for the last 6 years - one car has had a monthly unlimited subscription and I have purchased passes for my second vehicle. The car wash has gone down hill, everything is filthy in the vacuuming area and they no longer give you a nice packaged wipe down for the dash. Cobblestone apparently bought Epic and promised improvements and better service. I will not be returning and intend to find another car wash for both my vehicles. SO disappointing….

Please fix your dryer. It doesn't work like it did under previous owners.I have soap and water all over the back of my car the last handful of times I've recently used this carwash under Cobblestone. Never had this problem and I've been a member for years under Epic

Found out in January that my 8 books of Epic car washes are no longer accepted past 12/31/2025. There was no communication about this at all! I have been a loyal customer of Epic at this location for the last 6 years - I've had monthly unlimited subscriptions on and off as well as purchasing the coupon books. Despite contacting customer service about this, there was no remedy offered. No good will extended other than offering to get on their email list to get future promotions. Very disappointed that I lost the value of 8 coupon books- that's 32 washes!! Wills be looking for another business to patronize.

It is very rare that I post negative reviews. Discovered today, the 11 car wash coupons I paid for had an expiration date! (1) when I paid for the coupons, I was never informed there was an expiration date. (2) the date is in white, 2 point font, on a pale blue background. GREAT way to lose loyal customers.