Cole's Import Specialist

I am delighted to now know about Cole's Imports. My 2012 Mazda 5 Sport is now in the best hands in Charlottesville. Chad is super responsive and patient with questions. They truly work with the car owner to reach the best outcome. Car maintenance can be stressful, yet Cole's makes the process pleasant. I highly recommend this business!

Chad is great. I had to drop my car off after he was closed for the day and by the time I had called in the morning he had already identified the issue and ordered the necessary part and ended up having the car ready by that afternoon. Can't recommend Chad and Cole's Import's enough.

If I could give 10 stars I would! Chad is great. The most honest and patient repair shop I have ever worked with. He really helped us out on our 2011 Honda Pilot. I went to him for a 2nd opinion on repairs and he and Jaime quickly determined the issue and did a great job fixing it. Another shop advised me my engine had an internal failure and to just run it until it dies i.e the fix would be a replacement engine. Cole's determined the timing belt tensioner was going bad so did the t-belt kit r/r and the car is running great! Cole's is my new auto mechanic for all my cars! I learned of them through recommendations by my neighbors and am so glad I turned to them. Thanks again Chad and Jaime.

Absolutely the best service! Diagnose the issue correctly. The cost of the repair was fair. Worked with me on scheduling, provided updates, provided recommendations and advice on a service he did not provide. Chad provided outstanding customer service, which is a rarity today. I can’t recommend Chad and his crew enough. Thanks again Chad.

It is so rare these days to find a mechanic shop you can trust implicitly. I've had my vehicle serviced here multiple times and the service has been phenomenal. The prices and labor rates are extremely competitive, and the service quality is excellent. This is the only place I'll have my family's vehicles serviced.