College Station Ford Service Center

I recently dropped my car off for a final repair on a recall. I wasn’t having any troubles with my car but it was free. But what they originally said would take a week to a week and a half, took almost 6 weeks. They sent me a message saying my car was all ready. When I picked up my car, they didn’t give me any information about what had happened to my car during this time except a receipt paper. When I got into my car I got a half a mile down the road before my car started rough idling, having banging noises, and the engine light started blinking. I made it home then I read through the receipt, on the last page it talked about the troubles from the test drive that I experienced and that they recommend spark plugs. But instead of telling me anything before I left they just let me risk my ca

Brought my truck in for repair and couldn’t be happier! My service advisor, Belinda, was extremely helpful, clearly outlining the work to be done and even going so far as organizing a driver to drop me off at my house during my appointment. Great experience all around and special recognition to Amy and Ashli at the payment desk who were very kind as well.

College Station Ford is my favorite dealership! They have an amazing service department that gets the job done right on the first try. I drive over an hour to get my SUV’s major services and repair work done. Every time I pick up my vehicle it’s in great running condition. You will enjoy the excellent service and updates.

Great service - They had to replace my Catalytic Converters and there was a small leak that appeared after heating up. They picked it up and delivered it in one day. With almost no inconvenience to my day. 15 mins of my day for a service call was great.

My service manager did a marginal job communicating w me after checking in my vehicle. I texted him for an update at the end of the day and was told a part was needed, and it would be available the next day. I called the next day, but it was just after they closed, so no update on day 2. I did get an unsolicited update in the morning of day 3 asking if the truck was to be delivered to me, or if I was going to pick it up - which led me to understand the work was complete. The warranty repair was successful to get the 120V power outlets working.