Corwin Honda Service

I’ve not had a single positive experience servicing my vehicle at this location after multiple. It only gets worse EVERY time. There is virtually no point in scheduling an appointment, as they take vehicles on more of a first come first serve basis. I had an appointment schedule at 3PM for a simple oil change, I didn’t leave the dealership until almost 6PM. My car has been returned to me with an incredibly foul odor multiple times, as if someone defecated in the front seat. And if the odor isn’t the issue, my steering wheel and shifter have been left so dirty, covered in a thick “mud”. I shouldn’t have to worry about my vehicle being returned to me in the condition I brought it in, it should be the bare minimum. I had warranty work done here, and I had to have my vehicle back in three t

Purchased a 2021 Honda Accord three years ago and that experience went perfectly. The salesperson went above and beyond in helping us find the very vehicle we sought. We put a lot of miles on that particular vehicle from one side of the state to the other. So we count on it. In December, we had the oil changed and new tires put on. The tires were a completely different fiasco. One tire kept leaking repeatedly. They finally replaced it and it still leaked. Finally we had to take it to Northwest Tire where they solved the problem. Shortly after the oil change in December, we heard a horrific grinding sound like something was dragging. We took the car into Corwin's and learned it was the skid plate. They charged us $100 to repair it and we were off. Fast forward to June and it was time fo

Purchased a new Honda. Sales was great. Went in for first oil change today, with appointment at one. Was told an hour and twenty minutes, so I waited. At 3:30 I inquired, they said ten minutes. At 4:15 I again inquired. They said, yes, done, just pulled it to door. Service person said online updating not working properly. And no one came to find me to tell me done. I got the impression I could have sat there until closing if I had not inquired. Service writer not least bit friendly, basically just gave me paperwork and walked away. If it were not for the free oil changes, I would not go back in the service department. Very unprofessional and from the reviews I can see I am not the only disgruntled customer. The Dealership should be ashamed. Had to give a star or would not l

I've done all my service work at Corwin since I moved here six years ago. Always had a good experience till last visit. The details aren't important. What is important is how it was handled. After finding out I was disappointed, Chris Kjelshus the service manager called me. I took my car back in and the repair was completed to my satisfaction. Thank you Chris!

My daughter bought her crv from corwin Honda 6 months ago. The first time she went for an oil change she purchased a bundle of 3 at a discounted rate. Monday she went in to use her second oil change expecting it to be free. She ended up with a bill of nearly $1000! The rep told her she had issues needing immediate attention. Essentially all of her fluids needed flushing. At no point did they say preventative maintenance. At no time did they mention all those things were done prior to her purchasing the vehicle. 6 months ago. They only told her it needed immediate attention. She is a 20 year old young woman with her first self purchased vehicle she will pay $20,000 for. She was scammed. My family has always purchased from corwin. We won't again. Management chose not to remedy this. Are you