Costco Tire Service Center

Do they even care? (video is after tires balanced at Costco. The images of the tires were because they told me. I need a new tires, and that these were too worn out to rotate) Went in for a usual tire rotation and balancing. Here are the results. Appointment: 10 AM Opening Wait-Time: 1:30:00 Results: no tires were balanced or rotated Issue being is that they couldn’t remove one lug nut from one tire so they didn’t even try to remove any lug nuts from any of the tires. They also told me that my tread depth was too great of a difference to be able to successfully rotate any of the tires This is the fourth time I get crap from this location – they sent me to request services at another shop They didn’t even fill the tires to a correct psi before returning the vehicle over to me. Driver

I ordered a tire on a Thursday 2 weeks ago, and they told me it will be ready on Monday (2 business days). However, 11 days later the tire is still not ready. I visited their physically twice but still had no progress. They also always hang my phone call. In all, you will save around $35 for a tire compared with my dealer (next business service), but I don’t think I will use their tire service any longer.

I went to this store to do some shopping. While I was walking through the area, an associate had improperly placed a broom (leaning it in a precarious way) and also left a trash can right in the middle of the walkway inside the cold room. As a result, I accidentally brushed against the broom, causing it to fall on the floor. The associate immediately started cursing at me, complaining loudly, and raising his voice repeatedly, saying “seriously?” in an aggressive tone. I turned to him and calmly said, “Seriously? Because you didn’t place it in the right spot—that’s not where it belongs.” At that moment, I was holding my phone and was on a video call. The associate suddenly grabbed the phone from my hand very aggressively, threw it onto the cart, and shouted, “You’re stupid—you’re not going

One of the worst tire center. If you are looking to save that 20-30$, kindly look for other option where you get better service. Without giving much information, they asked us to replace our tire and having faith with Costco brand, we pursued with replacing the tire. they put the spare tire and told us that the tire would be available next day. It has more than a week and every day they have next day ETA on the tire delivery. On top of that their appointment schedule suck big time. So save the headache and look for better tire service center.

Just terrible. This is the kind of service you get after spending $1300 on tires at Costco. They scratched every single wheel. And they were too lazy to rotate the tire around the rim to reduce the amount additional weight necessary, and just slapped a ridiculous number of weights.