Cottman Transmission and Total Auto Care

Cotmans put the wrong transmission fluid in my car and I had to have a dealership flush it out and put the correct transmission fluid in my car. When I wrote a letter to Mr. Barker, he did not want to take responsibility for what his tech had done. So I have nothing good to say about this company considering I brought my car back a second time to have them look at it because it was running rough. All they could say is nothing was wrong with it. I’m very happy that I took my car over to the dealership where the real professionals are. I’m really surprised to see all the positive feedback on here. They come off as being nice at first, but As soon as there’s any issues they turn. Will never return there. In fact, they might be hearing from me again.

Honest and trustworthy shop. Will definitely be taking all my cars here from now on. Thought I was going to need a transmission but it turned out to be my torque converter. The shop could have easily sold me a transmission I didn't need. After the diagnosis it only took 2 days to complete the work. Quality work at affordable prices. Val was a pleasure to work with and she kept me updated every step of the way. Highly recommend.

Great service, professional staff as well as caring. I know that my vehicle is being taken care of properly. I am highly recommending them to service your vehicle.

Valerie is a life saver. I was notified that someone tried using my credit card at their location for some work. I called and let Valerie know that wasn't me as I live in a completely different state. She immediately refunded/canceled the charge and notified the local authorities. She was incredibly helpful, professional, and I couldn't be more grateful for her assistance. I'm in a completely different state across the country and still highly recommend them based off Valerie's assistance, professionalism, and overall kindness. 10/10.

The people that work here are incredibly customer friendly and focused on giving you a sense of care and consideration. They are very clear in identifying your issue and providing a solution and communicating options. I trust their diagnosis. Excellent service is my experience with Cottman.