Countywide Towing & Hauling

Thank you so much to Robert the tow truck driver. He arrived super fast after two other tow truck drivers left me sitting on the side of the road for hours before canceling. My battery was on 4% when he showed up and my sanity was on 1%. Robert saved the day! He ensured that I got safely to my destination and went above and beyond. Sometimes a good person comes along after a terrible incident and saves the day and that was Robert. Thank you so much Robert!

Horrible service and chipped my rim. They was denying this with new damage to my wheel once he drop the car off and I noticed this obviously is new damages with chipped paint showing it’s damages that just happened. Look at the paint chips on the wheel still showing paint particles on the wheel.

Received the service through Roadside Assistance. Received a text with the time. 3 hours. Rental location closed at 1 and arrival time was not until 1:40. Gave very specific instructions. None were followed, the car was picked up without me there, no keys and they didn’t stop at the rental location which was 2 miles up the road in the direction they were going. . When I called with the Avis supervisor his response was that he was already left with the vehicle and was long gone. He would not come back to retrieve the keys and now I’m stuck with a $300 fee for not returning the keys with the vehicle. Thank you! Right before the holidays!😡

First I will start with the positive. They responded quickly. The driver was very professional and pleasant. But that is where the story ends. When the vehicle was dropped off, the emergency break switch was not longer there, Somewhere between being put onto the flat bed and the dealership, the button disappeared. I called Countywide and left a message. An hour later still no call back. So, I kept calling and calling and calling. Finally, I just tried pushing extension numbers. This worked...EXT 402 answered right away. I advised the "gentleman" who answered the call of the issue. He IMMEDIATELY went on the defensive. He wouldn't even let me describe the what happened. Demanding that I needed to prove it was there before they took the car. Well if I had my crystal ball I coul

I was in a life threatening accident, and stranded on a busy 95, and Ed rescued me. He was quick, beyond professional, and went way above the expectations of a tow to help me. Ed even risked his own life on the side of the road to retrieve parts of the car that was halfway down the interstate. Ed would not even allow me to tip or buy him breakfast and shared that this is his job. I hope the owners are reading this. Please give Ed a bonus. Thank you, Ed!!!!