Crash Champions Collision Repair Downey West

When I first got there I seen a lot of cars that needed to be fixed and said wow how long was it going to take. Was not sure how to feel about it everything was very fast in one door out the other they got me in touch with my car rental and I just waited they kept me up to date and sent me the estimate and called to let me know what was going on in the end they were a 10 very perffisonal it was a better then what I thought it would be.. I'm hoping I can get them to work on my other car .. I recommend them highly thank you crash champions You did a great job... MT

I was overall very disappointed with the services rendered by Crash Champions. The one exception is Ernesto Rivera, my service advisor, who was very helpful and communicative throughout the process. I deeply care for my car, but I had reasonable expectations and patience for Crash Champions to do the work required. However, the car was not returned to me at the same level of quality before it fell victim to an attempted hit-and-run while parked. The overall turnaround time took over four weeks, and when I got the car back there was a major mechanical issue in the suspension and several cosmetic blemishes. It was also very dirty. I was told that the vehicle was ready, and that it went through an alignment. However, immediately after driving off the lot I was unable to turn the wheel more th

Do not come here, if you do you will regret it. Ernesto and his team did nothing but take care of the insurance company needs, not the customers. My vehicle was given to me in worst condition then when I dropped it off. Dust all over the interior and the on outside wasn’t even washed as a courtesy. My repairs to my vehicle was not completed. They did the very minimum to pocket themselves money and insurance company. I now have to take my vehicle to another place to get work completed out of my pocket because of the incompetent and careless behaviors. They also left pieces of either my vehicle or some other vehicle inside my vehicle like if my interior was storage for trash. Why because they treat their customers like trash. Very disappointed.

Manny and his team were amazing. Kept me updated on my car from the moment my car arrived at Crash Champions. Service was great! Everyone was helpful and very responsive when i would reach out! Definitely would recommend Manny and his team at Crash Champions!

Update: Fantastic work. Angel did great body work. I highly recommend bringing your vehicles here. .............. Abraham has been very nice and professional. I did have to wait long for my initial appointment. But, they are busy. 5 🌟 till the work is done.