Crash Champions Collision Repair Round Rock

Great customer service. Pricilla was amazing from day one. She explained the process and was very communicative sent updates on everything. When they took the parts apart, when parts arrived, when car was getting painted and when it was ready. I am very pleased with the technician workmanship, the repairs look great.

I received great customer service, and had my vehicle returned exactly at the time I was told. Aside from having bodywork done after an animal accident they went the extra mile to clean and refresh a headlamp that was not required in the repair service. Great people, great experience, big shout out to Eric for seeing to it that I was more than happy with my repair.

Terrible repair. I went here because my insurance suggested it. They not only forgot my emblem, ordered a cheaper and incorrect one, didn't align the camera, and drilled through my rear bumper to incorrectly reinstall my rear diffuser, but over the months I've been noticing more stuff. My trunk is missing a bolt. How do you forget that? I'm scared to see if they stripped the threads of my trunk now. I've contacted Camilla who was very friendly but she just ghosted me after the repair was "completed". Do NOT get your car serviced here.

We selected this location to have my wife's vehicle repaired at based on other reviews. My wife drive a Lexus GX460 and loves its Starfire Pearl (sparkly/pearl white) paint. Before I dropped the vehicle off to Service King, I was nervous about how the vehicle would look after the repair. It turns out I had no reason to be nervous at all. Service King did an absolutely incredible job painting the replacement bumper. The body lines match perfectly, the paint is spectacular, the parking sensors, lighting, and headlamp washers are all working great ,and the new bumper perfectly matches the rest of the vehicle. I couldn't be more pleased with the repair. Oscar took great care of me (as did everyone else I worked with) through it the process. They got the job done in exactly the predicted time

The team here is highly professional, and I am very satisfied with the service provided. I reached out for repairs on the bumper and sensors of my BMW X3 and was able to get an appointment the very next day. Since they collaborate with State Farm, there was no need for a prior estimate before starting the repair work, which made the process even smoother. Stephanie was my service advisor and she ensured that I was kept fully updated throughout the repairs and I got my car back within a week—looking as good as new!